Shipping Policy

Welcome to Bibi Beauty Zone! We are committed to providing you with an exceptional shopping experience, including reliable and timely shipping services. Please review our shipping policy below for detailed information.

Processing Time

  • Order Processing: Orders are typically processed within 1-3 business days. During peak periods or holidays, processing may take up to 5 business days.
  • Order Confirmation: You will receive an email confirmation with your order details immediately after purchase. Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

Shipping Rates & Delivery Times

We offer various shipping options to meet your needs. Shipping rates and times will depend on your location and the chosen shipping method.

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Express Shipping: 1-2 business days

Note: Delivery times are estimates and do not account for processing times.

Shipping Fees

  • Domestic Orders: Shipping fees are calculated based on the shipping method selected and your location. Standard shipping may be free for orders over a certain amount.
  • International Orders: Additional shipping fees apply for international destinations. Import duties, taxes, and customs fees are not included and are the responsibility of the customer.

Order Tracking

Once your order has shipped, you’ll receive an email with a tracking number to monitor your package’s journey. Tracking information may take 24-48 hours to update after shipping.

Shipping Delays

While we strive to deliver within the estimated time frame, unforeseen delays can occur due to factors outside our control, such as customs processing, natural events, or high seasonal demand. We are not responsible for delays caused by shipping carriers but will assist in tracking your order as needed.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our Customer Support team at Bibibeautyzone17@gmail.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.

Shipping Restrictions

We currently ship only within the UK. Certain remote or restricted areas may have limited shipping options.

Thank you for choosing Bibi Beauty Zone! For further assistance, please contact us at Bibibeautyzone17@gmail.com or through our customer service portal.

Happy shopping!